What's going on here? I hadn't been connected to her laptop for a total of more than 4 minutes for the last 48 hours+. I did eventually get in but then it kicks me off another minute later. I try again then and it has the same error pushing the block another minute after that and so forth. Then it says it will be blocked until (1 minute later). Your license limits the maximum session duration to a partner, immediate reconnects are blocked. The browser-based HTML viewer allows up to 25 users to have access to a computer at the same time. I had been connected to her laptop for only a minute before that and then she brought something else up so I tried to reconnect and got this error.Ĭonnection blocked after a timeout. No download or installation is necessary to use this program since it’s directly accessible in the browser, via Windows, macOS, and Linux, as well as on iPhones, iPads, and Android devices. Original> Just got this error (detail below) shortly after trying to reconnect to my mom's laptop. something bugged in their detection algorithm? I submitted a ticket by going here, but I'm not holding my breath for a response judging by what I'm seeing around the web with their support: Anyway, that's why it's limiting me to 5 minutes. I have no idea why it would think that as we're both in a house with FIOS IPs and personal machines. EDIT> It says that it detected commercial use.
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